Frequently asked questions
I understand you have a lot of questions.
I have the answers!
What's the typical timeframe?
Branding: 4-6 Weeks
Web Design: 8-10 Weeks
Branding + Web Design: 12-16 Weeks
Timeframe varies depending on the timeliness of communication, holidays, number of revision rounds, etc.
What's the design process like?
The design process is extremely collaborative and we'll work together every step of the way to design the brand + website of your dreams. Every project is different. However, I do try to stick to an general organized process. Take a look at my design process.
What type of support do you offer?
Every package includes 30 days of email support after the project is completed.
This includes support for things such as:
WordPress + Divi Questions
Support for Theme + Plugin Updates
INTERESTED IN MORE SUPPORT?
I offer affordable hosting + support plans for clients who want me to handle all of the technical + design updates for their website. You will receive Unlimited Email Support on any plan. If you choose a Professional or Business plan, you'll receive additional support for things such as:
Additional Page Designs
Adding Content To Website
Adding Design Elements To Your Website or Brand
What payment options do you offer?
PAYMENT OPTION ONE:
25% deposit is due today to book your project.
50% of the remaining total will be due on your project start date.
The final payment is due upon completion of the project.
PAYMENT OPTION TWO:
1 Full Payment
Pay upfront in full and receive 10% OFF your total package.
What's The Divi Theme?
Can I hire you at an hourly rate?
Yes! If you have a Divi, WordPress or web design problem, I can help. I work with many clients at a time and have limited availability to take on hourly work. Please email me at firstname.lastname@example.org for availability + pricing.